Smart, Scalable, Transparent

Get Offshore Teams Without the Overhead.
At MilaServ, we don’t believe in one-size-fits-all pricing. We build custom Offshore teams that match your budget, your KPIs, and your tech stack with clear, predictable pricing and no hidden fees.
Whether you need a single agent for weekend coverage or a full cross-functional team, we’ll craft a pricing model that helps you scale without draining your resources.

Our Pricing Models

Starts at

$750–$1,450 / month

Per Agent - Dedicated Staff

Best for: Small teams, startups, and pilot functions.

Includes:

Full-time agents (not shared).
Trained and managed by MilaServ.
Aligned with your tools, shifts & SOPs.
SLA-based dashboards and reporting.

(depending on role, shift & language)

Example:

1 Arabic-speaking customer care agent

(9 hrs/day × 6 days/week) ≈ $750 / month

Per Team — Managed Service Unit

Best for: Businesses needing 3+ people across functions.

Includes:

Team lead & quality control
Shift scheduling & backup coverage
Weekly performance reviews

(based on team size & complexity)

Example:

1 team lead + 4 agents = $3,250 / month

with full SLA reporting

Starts at

Pricing on consultation

Custom Package — Hybrid & Flexible

Best for: Startups, campaigns, or franchises needing multi-role coverage.

Includes:

Mix of roles (e.g., Customer Service + Design + CRM)
Flat monthly fee
Flexible hours or part-time options

What’s Included in All Plans

Every MilaServ plan comes with full support and operational quality

Custom Hiring & Training

Based on your job descriptions and KPIs

Dedicated Account Manager

Single point of contact for communication

Daily / Weekly Reports

Track productivity, response times, CSAT

Data Security Compliance

GRC-ready teams with NDAs and IP protection

Communication Tools Setup

We work inside your system (Slack, CRM, etc.)

Quality Assurance

Optional QA reporting and performance scoring