Restaurants & Food Delivery

Challenges We Solve:

• High order volumes and complaints on weekends
• Delays in customer response and delivery coordination
• Limited staff to manage multiple channels (phone, WhatsApp, app support)
• Manual promotions, loyalty, and CRM follow-up tasks

MilaServ Solutions:

• Multi-shift customer service teams to handle orders, complaints, and refunds
• Tele-sales agents for upselling combos, birthday campaigns, or promotions
• Loyalty and CRM agents to increase repeat orders
• App content updates, POS syncing, and support ticket triaging

Results We Deliver:

• Faster table turnover and delivery resolution
• Reduced negative reviews
• Increased repeat orders via CRM/loyalty
• Weekend support without extra local hires